jqxEditor seems to hide the toolbar in IE8

[kris@tisParticipant]

Hi,
our requirements needed me to set up a jqWidgets Editor, and test this on IE8, IE9 and IE10. I am using the IIS meta switch (through web.config) to force all browsers to assume a Document mode of IE8, again due to requirements. Everything else including the jqxTree control works great. jqxEditor works fine in all browser types except in Browser mode= IE8 and Document Mode = IE8. The issue is the jqxEditor’s toolbar gets hidden under the the control’s text area. Any fix, or reason for this. I am also using a custom Theme built through jQWidgets’ online theme builder, just to get custom colors for the Editor. This added or removed makes no difference to the IE8 issue.

Any help would be appreciated. Thanks – Kris

[Peter StoevKeymaster]

Hi Kris,

We cannot reproduce such behavior with our demos under IE8. Ex: http://www.jqwidgets.com/jquery-widgets-demo/demos/jqxeditor/defaultfunctionality.htm?arctic. I am not sure what your scenario is and how you use that widget so please provide a sample which demonstrates the reported behavior so we would be able to test your code and determine whether the problem is in your code or in our code.

Best Regards,
Peter Stoev

jQWidgets Team
http://www.jqwidgets.com/

[kris@tisParticipant]

Peter,

thanks for the quick response to my question.
I realized after opening your link in an IE8 browser that I left an important part out. If you open your link in an IE8 with the Tools > Compatibility View Settings > Display all websites in Compatibility view = checked, then you will see how the text area grows to cover the toolbar area. It is happening in mine as all our browsers are set (for some corporation-wide reason unknown to me) to display intranet sites in compatibility view by default. If this behavior is not reproduced, please try clearing the cache and re-starting the IE8 browser with the Compatibility setting set.

Thanks again
Kris

[kris@tisParticipant]

Peter,

One more point to the above. Since I am using Compatibility view settings (Intranet and Internet) the IE8 will initially set itself to a Document Mode of IE7 Standard, however, since I am also setting this to IE8 through my IIS meta switch – through web.config, when you test your IE8 browser on the following link (http://www.jqwidgets.com/jquery-widgets-demo/demos/jqxeditor/defaultfunctionality.htm?arctic) you will have to go through F12 and set the Document mode to IE8 Standards. I just tested, when I do this, even your jqWidgets Demo for jqxEditor displays the same problem of hiding the toolbar.

To summarize:
IE8
Compatibility view settings checked on Intranet AND Internet sites
F12 and through developper tools of browser change the Document mode to IE8 Standards
Then hit any site with jqxEditor

Thanks
Kris

[Peter StoevKeymaster]

Hi Kris,

The default setting of IE8 on my test PC is IE8 Document Standards, not the compatibility view which renders the page with IE7, not with IE8. I am also aware how to clear the cache of a web browser and btw it clears on exit on my side. On my side I cannot reproduce the reported behavior with IE8 Standards mode and IE7 Standards mode i.e the default browser modes. Unfortunately, as we are unable to replicate the issue, we would not be able to help here.

Best Regards,
Peter Stoev

jQWidgets Team
http://www.jqwidgets.com/

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